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Tour |
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Country |
: Cambodia |
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Type of the Tour |
: Angkor Wat |
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Date of Tour |
: 18 January 2012 |
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Tour Service Rating |
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Guide Service |
: Excellent |
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Hotel Service |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Tour |
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Royal Exclusive Travel,
We would both like to thank you for a wonderful Trip to Siem Reep. Everything was perfectly as described. The Hotel, The Lotus Resort and Spa was wonderful! Pool and Restaurant facilities excellent. Wonderfully attentive staff, from the maids to the wait staff and reception, they could not do enough.The visit to Angkor Wat was amazing. Our Guide, Mr. Ra Rath was professional, knowledgeable and courteous! One of the best guides we have ever had. We were worried about our trip, but everything was taken care of, picked up at the airport, provided with everything we needed and treated with care and consideration through our whole stay. Fantastic, thank you so much. We are happy to recommend your service at any time.
Regards,
Chris and John Heartz.
Canada |
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Agent Service Rating |
: Aphisit |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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We were very impressed with the service Royal Exclusive. Their promptness and courtesy is what prompted us to choose the service when we were emailing inquiries for our 4 day trip to Anghor Wat. We were worried about transportation and never having been to Cambodia, did not know what to expect. The itinerary was complete and the services provided left us completely satisfied with both the service of Royal Exclusive and with the Lotus hotel. Our guide was perfect and the tour as a whole was never a disappointment. Thank you for your professionalism.
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| Date : 18 January 2012 |
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