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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
Sofitel Central Huahin |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Very grand luxurious hotel with the best stretch of beach in Huahin.Beautiful colonial style rooms and superb breakfasts characteristic of all Sofitels we have visited.In our opinion the best hotel in Huahin and of our whole holiday. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Fair |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Overall received good service.However,a word of advice-Please pay more attention to the guest's room type preference during booking and highlight this preference to the hotel.Although we had requested TWIN rooms during booking with you,this was not conveyed to the hotel and as a result there was a problem at checkin which took some time to resolve.Luckily the Sofitel is a large hotel which could provide the twin rooms we requested,if it were a smaller boutique hotel the problem may not be so readily solved.A TWIN room is NOT the same as a DOUBLE room. |
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| Date : 8 September 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Natural Ville Executive Residence |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Actually based on the 4* hotel place.. I expected that the hotel room will have a better condition. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Excellent agent... very quick response and reliable. |
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| Date : 8 September 2006 |
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Hotel |
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Country |
: Cambodia |
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City |
: Phnompenh |
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Hotel name |
:
Le Royal |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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It is a truly 5 star hotel |
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Agent Service Rating |
: Patt |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Excellent |
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| Date : 7 September 2006 |
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Hotel |
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Country |
: India |
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City |
: New Delhi |
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Hotel name |
:
Ashok Country Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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I only stayed overnight, hence cannot give comprehensive comments. |
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Agent Service Rating |
: Patt |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I booked the hotel practically at last minute and appreciate the promptness and efficiency that Ms. Patt showed in helping me with my booking. |
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| Date : 6 September 2006 |
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Hotel |
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Country |
: |
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City |
: |
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Hotel name |
:
Grand Sukhumvit |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Khun Nicky's service was once again number one: fast, efficient & very friendly. Could not be better! Five stars of five!! Thank you very much. |
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| Date : 6 September 2006 |
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