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Hotel |
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Country |
: Vietnam |
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City |
: |
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Hotel name |
:
Various around Thailand |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We really enjoyed our trip around Thailand and found all the accommodation very good. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Service was very good and replies to emails prompt and helpful. |
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| Date : 10 October 2006 |
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Hotel |
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Country |
: Malaysia |
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City |
: Kuala Lumpur |
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Hotel name |
:
Seri Pacific |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Poor |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Poor |
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Overall Quality / Satisfaction |
: Poor |
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Comment on Hotel |
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Basicaly, they do not seem to have warmhearted Malaysian hospitality.
I used to stay at the hotel while it was called Pan Pacific. The big difference between Pan Pacific and Seri Paific is most of hotel staff in Seri Pacific do not care about guests, but the ones in Pan Pacific do care.
But I appreciate your quick service for booking very much and certainly I will
ask another booking in the future through your company.
regards/tobusawa |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very much staisified with her quick action and excellent service. |
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| Date : 4 October 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
Baan Rajdamnern |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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This hotel is highway side and very far from the sea. However, the facility and the room is quite okay. Overall is good. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 3 October 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: |
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Hotel name |
:
Phi Phi Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Poor |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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I would have liked the breakfast buffet to have more of ham, cheese, fruits and cereals.
The service at the front desk is very good. The rest of the staff was not very friendly.
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 28 September 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: |
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Facility / Comfort / Cleanliness |
: |
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Service & Hospitality |
: |
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Food & Beverage |
: |
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Value for Money |
: |
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Overall Quality / Satisfaction |
: |
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Comment on Hotel |
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Excellent service. Ms Wannee was professional and prompt.Thank you Janet |
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Agent Service Rating |
: Au |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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See above |
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| Date : 27 September 2006 |
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