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Hotel |
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Country |
: Cambodia |
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City |
: Phnompenh |
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Hotel name |
:
Cambodiana Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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I also stayed at the City Angkor Hotel in SiemReap which was as good if not better than the hotel in PhnomPenh |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I hope to use her again for future trips |
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| Date : 29 October 2006 |
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Hotel |
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Country |
: Vietnam |
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City |
: |
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Hotel name |
:
Van Xuan |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We loved the hotel. Our only complaint is that for breakfast we couldn't order white coffee.
We highly recommend the hotel. The staff was especially wonderful; friendly and helpful. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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The one problem occurred when making the reservation. I don't know why you would need to know the bank we deal with when we give our credit card information. Other than that, the agent was very prompt, curteous and helpful. |
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| Date : 29 October 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Lanta |
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Hotel name |
:
narima |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We had a wonderfull time, the cottage was very clean. Everything worked. The gardens are beautifull.
The hospitallity of the owners is very welcoming and we did enjoy the personal attention verymuch.
The staff were friendly and did their best. It is advisable to know that the staff apart from one young lady and the owners do not speak the english language which does cause confusion and mis understandings. It is maybe an idea to give english lessons 10 minutes a day to the staff inorder to improve communications.
The food is truelly excellent. Best thai beef salad and green curry chicken of the island. (and we tried them all)
Thank you |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Friendly , prompt reponse.
Thank you. |
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| Date : 27 October 2006 |
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location |
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Hotel name |
:
Royal Peacock Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The hotel was very good value for money, the only drawbacks were
1. the bathroom although clean was worn with both the towel rail and mirror light missing, and
2. The noise from the outside Air Conditioning compressors, would suggest that any body staying at the hotel bring earplugs.
I could certainly recommend the hotel as a cheap and comfortable alternative for short stopovers (1 to 3 Days), both due to its location in Chinatown and close proximity to Outram Park MTR Station (less than 5 minutes walk)
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 26 October 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Seafan |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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My husband and I loved the resort, it was exactly what we wanted, located just 2 kilometers from the Golf Course. The Seafan was quiet and friendly, and one aspect we really loved was NO TV. We did not want to be tied to phones, computers or TV. Our cottage was situated on the beach, the view was beautiful and, if we wanted to go to Chaweng it was only 20 minutes. If we were to return to Koh Samui we would definitely go back to Seafan. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Thip was very prompt and reliable. |
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| Date : 25 October 2006 |
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