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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Evergreen Place |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Very nice, spacious apartment. The pool was excellent. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 30 December 2006 |
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Hotel |
|
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Country |
: Thailand |
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City |
: Chiang Mai |
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Hotel name |
:
Yaang Come Village |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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A very welcoming hotel; an oasis of warmth and peace right next to the night market. The staff were extremely warm and helpful and made our stay memorable.
The rooms are nicely appointed and generous in size. The shower stall is especially luxurious and clean. I must add that the toiletries smelt heavenly and there was even a nice aromatherapy kit inside the bathroom. |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Toon is exceptional in her professionalism. She had excellent communication skills and was really helpful and efficient when I booked a hotel room with only 1 day's notice. |
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| Date : 29 December 2006 |
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Hotel |
|
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Country |
: Malaysia |
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City |
: Ipoh |
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Hotel name |
:
Impiana Casuarina |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Ive booked & paid for 2 deluxe superior rooms but was given singles on the day of check-in. Hotel staff claimed that the hotel was full, and that was unacceptable. But since we were all tired on check-in time which was abt 4.30am, we decided to take the room afterall. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Mai has catered the basic needs of my travel arrangements in Ipoh.
Has performed to the required standard of professionalism. |
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| Date : 29 December 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
Peace Laguna Resort |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The hotel is wonderful and the location is great. The people are very friendly too. The only comment I've about it is the daily breakfast spread. Choices are limited and the refilling is very slow. As such, very often you see empty trays with no food.
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Agent Service Rating |
: Toon |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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|
N/A |
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| Date : 29 December 2006 |
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|
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Hotel |
|
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Angkor City + Cambodiana |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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I was very pleased with both hotels and the service that was rendered there. All the staff were polite and helpful in all they did. The location of both hotels was also very good, especially the Cambodiana which was a short distance from all major things, I enjoyed my stay there very much. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Please see previous comments. |
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| Date : 28 December 2006 |
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