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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Mandarin Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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It was a very nice hotel with all the amenities. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms Nar has helped me before, with a trip to Cambodia. This year's booking at the Mandarin was just as easy. I will definitely use your services again. |
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| Date : 14 January 2007 |
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Hotel |
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Country |
: Malaysia |
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City |
: Johor Bahru |
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Hotel name |
:
Hotel Selesa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Poor |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Poor |
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Comment on Hotel |
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Very old hotel and facilities in general are very poor as compared with Hyatt Regency or Putri Pacific.
The most disappointed thing is no internet facility in the room.
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Agent Service Rating |
: Mai |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Very supportive and helpful.
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| Date : 12 January 2007 |
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Hotel |
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Country |
: |
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City |
: |
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Hotel name |
:
Napasai |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Napasai is a lovely resort, with wonderful food and friendly staff. It was a pleasure to stay there |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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We shall definitely make use of Ms Nicky's services again. She is a true professional and I loved working with her. My compliments and thanks to her for wonderful and efficient service. |
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| Date : 8 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Admiral Suites |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Check in was easy and comfortable.
Security was good.
Food within hotel premises were cheap and wonderful.
Cleaning services were diligently done.
Swimming pool was not well maintained. Many sediments + not cleaned. Rashes appeared on my husband and daughter's bodies within minutes of using the pool.
Toiletries were not replenished.
No hair dryer in room.
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Agent Service Rating |
: Mee |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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She was very pro-active in offering me alternatives to unavailable rooms / hotels i asked for. She 'worked" till she got me a decent place. Well done. |
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| Date : 8 January 2007 |
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Hotel |
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Country |
: Vietnam |
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City |
: |
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Hotel name |
:
Oscar Saigon |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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2nd floor "massage and Karoake" open until 5am gave a bit of a creepy feeling to the place as it was obviously for prostitution..charges for karoake were 20 dollars per hour..but then 100 dollars for the girl.
No stamps at the hotel. No computer access. |
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Agent Service Rating |
: Patt |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 7 January 2007 |
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