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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Island resort and spa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Poor |
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Comment on Hotel |
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We should have been advised that there was construction work from early in the morning to late in the evening. we paid for a beach front villa and got something 6 rooms back in a line. we we're not given what was advertised.
There was a smell in the bathroom similar to what could be smelt coming from the drains in the street.
It's unlikely that we would stay at this hotel again and even less likely we would recommend it to our friends. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 28 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Evergreen Place |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Nice hotel with good view and convenient. Only lacking of hospitality service like when i ask for an iron and ironing board, the hotel don't have it or they don't provide. Service was not too good as when we ask to help us to check on our flight departure time confirmation and taxi to airport, we were ask to call ourselve using the room phone. But all i can comment is the hotel room was quite good and clean. Very reasonable price too for a place with good location and nice apartment. |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 28 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Tower Inn |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Fair |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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Although it's quite a big room, old and not well maintence is the big problem. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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well response, and helpfull. |
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| Date : 27 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
Theparat Lodge |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Poor |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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2 months booking in advance for 5 nights at theparat lodge and got one of the best room of this hotel , that sounds good.
Theparat Lodge : This hotel has no elevator, a room is so small.. we also stayed in small hotel room in Japan but in this case with the same price you will find some other places that provide you a bigger room for the same location or even better.
Service : Quick laundry service. Cleanliness is fine with a note that towels changed every 2 days.
Room condition : noticed some broken lines on the wall, not enough space in bathroom, water pressure is unstable that effect shower temperature, a room look like a local student's dormitory.
All of this we consider it as a minor problems because we are here to relax.
Until one of hotel staff (family run) impressed by becoming moody in the morning because we only request another small glass of fruit juice as we see some insects in it and it is not our fault, no need to be so mad at us. We heard her complain about it very loud and that was not professional at all.
Overall this hotel seems overpriced in term of food, tour package, motorbike rental (we got a better offer elsewhere in krabi town for 45% less expensive than what this hotel offered)
Staying for a night or two or even 5 nights.. we would stay in some other hotels next time anyway.
About Asia-Discovery : Service is great, fast and very polite, I would recommend this to everyone. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Fast, nice and polite, keep up the good work! |
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| Date : 25 January 2007 |
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Hotel |
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Country |
: Vietnam |
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City |
: Ho Chi Minh |
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Hotel name |
:
Riverside |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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We paid for rt transfer to and from airport, but did not recive either. |
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Agent Service Rating |
: Patt |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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very helpful, but did not explain how we were supposed to find the transfer service. |
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| Date : 24 January 2007 |
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