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Hotel |
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Country |
: Thailand |
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City |
: |
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Hotel name |
:
The Rock |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Poor |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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The hotel is a real gem in the middle of garbage. Both neighbour land is unused, looks like a no mans land. Next to the hotel chickens and cocks are roaming. They make the night so noisy that we could not sleep. Somebody please cook them as soon as possible!
Anyway, the rooms are beautiful, roomy, clean, stylish. The hotel has good access to the beach, and nice pool with bar.
If someone is resistent to the noisy chickens, it is a good choice.
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 29 January 2007 |
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Hotel |
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Country |
: Australia |
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City |
: Perth |
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Hotel name |
:
Angkor Paradise, Siam Reap |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We were extremely happy with the service and accomodation. Hotel very clean, food was good we won't mind visiting the hotel again |
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Agent Service Rating |
: Mee |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms Anisa was very helpful and was quick in her responses and extremely pleased about the professional service. I would recommend anyone to book through asia-discovery with confidence. Things went well for us. |
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| Date : 29 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Phuket |
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Hotel name |
:
Hilton Arcadia |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Our reservation was for a Sea View room for which we paid a premium. The hotel records showed garden view and extra cot! But due to my VIP Gold Status at Hilton, they had prepared an upgraded room, except it was not Sea View. They did see my voucher which stated sea view, but had no such rooms available. The next day they offered to move me to a sea view room that became available in another wing, but upon examining the room, it was not of the same quality as the garden view which we had, so we decided to stay where we were.
Beside this event, which meant that we did not get what we paid for (the supplement), the Hotel was an excellent choice and the staff was very courteous. I would have expected some other form of compensation for the extra money I paid for nothing. |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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The "Good" only reflect the comment above on the discrepancy in the booking with the hotel. I am not sure where lies the fault!
Besides that negative point, I am pleased with the overall service. |
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| Date : 29 January 2007 |
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Hotel |
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Grand Khemara |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Very pleased with the selection. Staff very friendly and we were well greeted. Clean, comfortable and spacious room.
Would return and reommend to others. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Made a a good choice of hotel when first choice was unavailable. |
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| Date : 29 January 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
banaonang |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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we have a good time in ban ao nang |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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thank you |
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| Date : 29 January 2007 |
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