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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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The last time we stay there in 2004 the hotel was very nice and the staff are too. But we have a slight problem at check-in. Our reservation was for Non-Smoking room, but at check-in there was none. We have a problem that our baby is asthmatic, so we can't take smoking room. We have to complaint and speak to the manager. Any how with a couple of hours of wating she was able to find one for us. We're happy with slight frustration. We hope the next stay in June 2007 will not be a frustration especially after a long long flight.
LL |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I would like to thanks MS. Nicky for helping. |
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| Date : 2 April 2007 |
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Hotel |
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Country |
: |
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City |
: |
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Hotel name |
:
Thavorn Grand Plaza Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Hotel could not give us enough twin-bed rooms upon arrival although I requested all rooms, except one, must be twin-bed a long time before. It's embarassing for two gentlemen to sleep on one single bed. I had to ask the reception to change some of the double-bed rooms to twin-bed rooms. The opening hours of the swimming pool should be extended to 10 p.m. at night. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 30 March 2007 |
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Hotel |
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Country |
: Singapore |
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City |
: |
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Hotel name |
:
Wiang Inn Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Mai was prompt an d was attending almost to all the queires before my trip. I will looking forward to visit ChiangRai again in August and will be putting up in the same hotel again.
Till the, good luck and keep up the great service.
Delvin P H Lee
Lerk Thai Restaurant Pte Ltd.
www.lerkthai.com.sg
Email: cuper1582@hotmail.com
Hp: 94452163
Off: 65833328
Fax: 65813329 |
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| Date : 30 March 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very impressed by her professionalism and assistance.
Thank you for making the arrangements so stress-free.
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| Date : 29 March 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
windsor suites |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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this hotel looks not really as a 4star hotel compaired with amari atrium/boulevard in bangkok for the same price...
but all in all it was good |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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thanks nicky |
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| Date : 28 March 2007 |
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