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 |
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Hotel |
|
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Country |
: Australia |
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City |
: |
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Hotel name |
:
Grand Mecure Park Avenue |
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Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
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A very enjoyable stay! |
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| |
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Agent Service Rating |
: Nicky |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
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Comment on Agent Service |
|
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N/A |
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| Date : 4 May 2007 |
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Hotel |
|
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Lagoon Resort |
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|
Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
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Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
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Would be happy to stay again. Hotel is good location on Koh Chang. |
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| |
|
Agent Service Rating |
: Nicky |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
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Comment on Agent Service |
|
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Nicky was very helpful. |
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| Date : 4 May 2007 |
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|
 |
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| |
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Hotel |
|
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Country |
: Thailand |
|
City |
: Chiang Mai |
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Hotel name |
:
Duntawan Resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Poor |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Good |
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Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Poor |
| |
|
Comment on Hotel |
|
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I had to change hotel due to an unbalanced bed. As it was Songkran Festival they did nothing to help. Nor did they checked my bed.. I was pre paid, so they offered me no help at all. I am very dissapointed with the overall high season treatment...
Wont go back .. |
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| |
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Agent Service Rating |
: Nicky |
|
Promptness in response |
: Fair |
|
Courtesy / Friendliness |
: Fair |
|
Helpfulness / Support / Assistance |
: Poor |
|
Overall Quality / Satisfaction |
: Poor |
| |
|
Comment on Agent Service |
|
|
N/A |
|
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| Date : 4 May 2007 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
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City |
: Phi Phi Island |
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Hotel name |
:
Phi Phi Island Cabana Hotel |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
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Comment on Hotel |
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We had stayed at this hotel before , loved it and grieved for the good people there hit by the tsunami . We wanted to return there both because we love the place and because we felt we were contributing in the recovery of the place . Even though work is still not completed we greatly enjoyed our stay and intend to come again . Of course we will recommend the place to our friends . |
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| |
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Agent Service Rating |
: Nicky |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
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From the first e-mail sent to the last detail Nicki gave me perfect assistance and I intend to do future bookings in Thailand making use of her professinality and amiability . |
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| Date : 3 May 2007 |
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|
 |
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| |
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Hotel |
|
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Amari Palm Reef |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
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We have stayed at this Amari on 5 occasions and it just gets better every time! |
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| |
|
Agent Service Rating |
: Nicky |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
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Comment on Agent Service |
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Ms Nicki provided excellent service, was prompt with enquiries, and we will use this site for all our holidays in the Far East. |
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| Date : 3 May 2007 |
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