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Hotel |
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Country |
: Thailand |
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City |
: Pattaya/Jomtien |
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Hotel name |
:
rabbit resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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If you are looking for a holiday in beautiful surroundings this is the place, the rooms are traditional Thai, clean, with all amenities, the units are separate and secluded amongst lush indiginous trees and plants, the swimming pools were large and well looked after. Debby the owner and her staff were helpful at all times. We were there as a party of 10 as two were wanting to have their wedding ceremony on the beach. Debby and her staff went out of their way to look after us, organising hair dressers and make up artists, traditional thai costumes and the most lavish dinner on the beach. The resort is in the quiet stretch of Jomtien beach and as such we were not harrassed by noisy taxis and motor bikes, although the centre of Pattaya was only a ten minute ride in a taxi. The resort is as good as its picture on the web. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nicky was great, she booked our stay at the Indra Regent in Bangkok and at the Rabbit Resort, she also organised the taxi to pick us up from the airport at Bangkok, in fact she had to organise it twice as we arrived on two different days. I would have no hesitation in booking my holiday with Nicky again as I know the bookings will be secure. |
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| Date : 25 May 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Khao Lak / Phang-Nga |
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Hotel name |
:
Bann Khao Lak Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Wonderful hotel, beautiful location, and lovely friendly staff. Food was excellent and very reasonably priced. I was sad to leave! I will definitely be coming back. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Thank you Nicky for recommending this hotel, it was EXACTLY what I was looking for. |
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| Date : 25 May 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Arnoma |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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I enjoy staying at the Arnoma. I have established myself in that area and have all my needs is just a few blocks.
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I have made my reservations through Asia-Discovery several times and I want to particularly comment on Ms Nicky. She has been extremely helpful and when a correction was necessary it was done immediately and without any problems. I request Ms Nicky when I travel to Thailand and I know It will be done perfecltly.
I travel many places and I have never found a more reliable travel professional than your Ms Nicky. Congratulations,
I am happy to recommend your services
Frank A Wasko |
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| Date : 23 May 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Grand Diamond Suite Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Overall was ok except on housekeeping dept. On my 2nd day, i had requested the hsk for a ashtray and to replenish back 2 small face towel which they had forgotten after the room madeup. But had waited for almost 1hr 30mins with 3 calls to hsk and 1 call to the reception and 2 trips for hsk to deliver those items. It was not that i am mean on the 2 towels, this is just to avoid any misunderstanding if on the next day they found 2 towel missing and we had to be charged on it, because I had came across such incident in a hotel in Hayat, Thailand.
Another was on our checking out day, we were charged on a minibar item which we did not consume at all. Although the minibar bill was void at last taking the cashier almost 10mins to communicate with the hsk and i had to write down the reasons for voiding the bill. Somehow it made me feel like i am denying on the minibar.
Please feedback this to Grand Diamond Hotel, their Housekeeping needs to review on their attitude towards their speed and accuracy.
Breakfast is still ok, but considering eating the same food for 4 mornings ........!
Well, afterall, i am still please with the spacious room.
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Agent Service Rating |
: Mai |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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I'm pleased with Ms Napat (Mai) service. |
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| Date : 22 May 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Impiana Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The room was small and the storage capacity for clothes is poor. The facility itself is nice, very nice garden and flowers around! |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very good! |
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| Date : 22 May 2007 |
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