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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Century Park |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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The staff were so helpful, pleasant and made my stay there very enjoyable. Thank you.
Gail Thomson |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nicky was very patient and helpful. I was not an easy customer, very demanding.
Thank you Nicky for all your help.
Best wishes & God bless
Gail |
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| Date : 25 August 2007 |
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Hotel |
|
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Country |
: Cambodia |
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City |
: Phnompenh |
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Hotel name |
:
Pacific Hotel |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
|
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We absolutely loved the Pacific Hotel! |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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We're very grateful to Ms. Nar for helping us out when the type of room we had reserved were all taken. Not only did she ensure we still got a room, but was able to negotiate an upgraded room for the same price! Excellent service, and I will certainly use Royal again on our next trip to SE Asia. |
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| Date : 23 August 2007 |
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Hotel |
|
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Royal Crown Hotel |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Location of the hotel is just outstanding. A few minutes walking distance to the restaurants and downtown area of Siem Reap. The room was very good especially for a 3-star hotel. The room was very clean, bathroom facilities were very good, greatly appreciated the electronic safe (though security wasn't a problem in Siem Reap), and great Cable TV channels.
For breakfast, the food was very good, but would like to have had more variety and some bacon, ham, or sausage.
One Internet access laptop was available in the lobby, but it was often being used and was slow when I was using it. Unfortunately, Internet service thoughout Siem Reap was a lot to be desired.
Overall, great hotel and value for my money. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 12 August 2007 |
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Hotel |
|
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Country |
: Thailand |
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City |
: Cha-Am |
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Hotel name |
:
Kanenchan Beach Hotel |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We enjoyed the hotel, and tought it was the best place en good value for money.
The restaurant was expensive, but good.
The place was good.
Reception, safety guards en hotel-boys verry good.
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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just contact by e-mail, but very effici?nt en good. |
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| Date : 9 August 2007 |
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Hotel |
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Country |
: Malaysia |
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City |
: Johor Bahru |
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Hotel name |
:
Hyatt Regency |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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The hotel is too old. Minibar, electric kettle & lighthing have problems. Does not have dedicated iron & ironing board. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Good |
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| Date : 7 August 2007 |
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