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Hotel |
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Country |
: Thailand |
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City |
: Phuket |
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Hotel name |
:
Patong Beach Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Whery good service, and quick responses on my e-mails, perfect!!!! |
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| Date : 26 August 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Phi Phi Island |
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Hotel name |
:
Cabana Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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Staff of the hotel were not very professional when meeting simple requests and they don't speak English very well. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 25 August 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Phuket |
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Hotel name |
:
Ramada Resort Karon Beach |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Poor |
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Value for Money |
: Poor |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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The pools were great but the food choices I found very limited - especially for vegetarians like us. Also I did find the hotel charged for things I thought should be free - like internet use and they even asked us for money just to fry some vegetarian sausages I had bought at a supermarket! There was no shuttle bus so we had to use taxis to get around which are quite expensive in Phuket. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 25 August 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Lebua at StateTower |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Everything perfectly arranged as always. Khun Nicky was very competent and handled my booking to my greatest satisfaction. Thank you very much. I will definitely use your services again in the future.Thank you very much!!
Thomas |
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| Date : 25 August 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Phi Phi Island |
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Hotel name |
:
Zeavola/Cabana |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Zeavola was a dream! best hotel ever! Staff was perfect, very friendly, nice food and a perfect location.
Hotel Cabana was ok, good exterior although the staff here was more "fedd up" over tourists I think. It was ok, but again Zeavola was topp class:) |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nicky was very helpfull! Do not loose her. She helped us ALL the way a very profesional and I believe must be one of your best employees.
Pls send our thx to her, and next time we come to Thailand or our friends does, we will surely recommend you.
Best regards Gard Svendsrud |
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| Date : 25 August 2007 |
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