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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Baan Chaweng Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Baan Chaweng Resort is an oasis amongst the many cheaper resorts along the best part of Chaweng Beach. Location was good, the rooms were smart, restaurant meals were good and staff very friendly. Access to the beach was excellent and the pool albeit small was never crowded. Good shady trees next to the beach for lounge chairs for those who don't want too much sun!... and massage ladies on the beach either side of the resort. |
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Agent Service Rating |
: Mai |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Mai was very helpful in making my resort decision. Thank you Mai for all your help and promptness in finalising my booking. |
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| Date : 19 September 2007 |
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Hotel |
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Country |
: Malaysia |
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City |
: Kuching |
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Hotel name |
:
Holiday Inn Damai Beach |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The Resort is not well maintain, the unit that i have been allocated the light bulb is no proper function, some of the area no light due to light bulb burb off and no replacement.
The bath room is not well equipment, no hand towel supply even have requested for it. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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N/A |
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| Date : 12 September 2007 |
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Hotel |
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Country |
: Australia |
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City |
: Sydney |
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Hotel name |
:
Pathumwan Princess |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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great location, friendly staff, good security, fantastic gymnasium.
massages too expensive within hotel. much cheaper elsewhere. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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ms nar was great. very helpful and efficient. i will definitely use her services again on our next holiday. |
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| Date : 9 September 2007 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
fair house |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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quiet location. great beach. very large rooms. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms. Nicky was very professional, extremely helpful and responded very promptly to all my emails. thank you! |
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| Date : 5 September 2007 |
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Hotel |
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Le Meridien |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Excellent resort and very comfortable rooms. Very close to Angkor Wat |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very attentive and responsive to our requests |
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| Date : 4 September 2007 |
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