|
|
 |
 |
|
| |
|
Hotel |
|
|
Country |
: India |
|
City |
: Channai |
|
Hotel name |
:
Hotel Pandian |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Fair |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Fair |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 13 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Vietnam |
|
City |
: Ho Chi Minh |
|
Hotel name |
:
New world |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Risa |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 13 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Nepal |
|
City |
: Kathmandu |
|
Hotel name |
:
Manang |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Ann |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 13 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Cambodia |
|
City |
: Siemreap/Angkor Wat |
|
Hotel name |
:
Angkor Diamond |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
Slightly over zealous staff who are a bit over the top in being friendly and helpful and yet fail to deliver excellent service. One load of washing was stained irreversibly blue - after it wasn't collected from the room as promised and had to be delivered to reception later. Later a rushed return to the hotel to collect the travel tickets I had stupidly left in the room got the following response from the reception staff "Oh I noticed them on the table when I checked your room before you left, I didn't say anything though [laughs]" !! A nice enough place but I'd stay somewhere else next time. |
|
| |
|
Agent Service Rating |
: Risa |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 13 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Malaysia |
|
City |
: Kuantan |
|
Hotel name |
:
Hyatt |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Jim |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 12 April 2004 |
| |
|
