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Hotel |
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Country |
: Thailand |
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City |
: Pattaya/Jomtien |
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Hotel name |
:
Woodland resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Apple |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 20 April 2004 |
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location
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Hotel name |
:
paramount hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Poor |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Overall, it was a nice stay, although we stayed only one night.
FOOD: I ordered in the evening a meal with room service and it was not good at all. What I got had nothing to do with the description on the menu. No salad with burger, sauce missing etc...
the quality was poor.
Also when I left to the airport, we had to wait a long time for a taxi. I don't know how this can be improved. It was stressfull.
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Agent Service Rating |
: Apple |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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It was a good service and I got what I asked for. I will contact you again in the future when I need it.
The only problem was to send the voucher. The fax would not work. And I had to wait 2 days for an attachement which I found difficult to print. And then I had difficulties to send a scan of my credit card. Is it really necessary to have a picture?
However, this problem has nothing to do with the staff. It is just procedures. Maybe that can be improve by making it simplier and easier. |
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| Date : 20 April 2004 |
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location
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Hotel name |
:
Hard Rock Pattaya |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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excelelnt time for our family and friends . will stay again. erecommend for both thai and farang people. |
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Agent Service Rating |
: Jim |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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excellent service, thanks so much Khun jim!!!!!!!!!!!!!!!!!1 |
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| Date : 20 April 2004 |
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Hotel |
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Country |
: Myanmar |
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City |
: Rangoon |
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Hotel name |
:
panorama |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Ann |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 20 April 2004 |
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|
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location |
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Hotel name |
:
Fullerton |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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|
N/A |
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| |
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Agent Service Rating |
: Apple |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 20 April 2004 |
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