|
|
 |
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Koh Lanta |
|
Hotel name |
:
Narima Resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 21 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Malaysia |
|
City |
: Penang |
|
Hotel name |
:
grand plaza |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Jim |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 21 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Malaysia |
|
City |
: Penang |
|
Hotel name |
:
Ferringhi Hotel |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Fair |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Fair |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Jim |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
She is very responsible girl, should give her incentive to motivate her and is possible give her promotion. |
|
| |
| Date : 21 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Maldives |
|
City |
: All Maldives Location |
|
Hotel name |
:
Royal/Paradise |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
Royal Island was exceptional. Very exclusive/luxurious feel to it.
Paradise was more basic but more than adequate.
The staff on both resorts were excellent and the local curries were fantastic! |
|
| |
|
Agent Service Rating |
: Ann |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Thanks to Ann for her very professional, prompt and friendly service. She is a credit to your organisation.
Mike Durban |
|
| |
| Date : 21 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Vietnam |
|
City |
: Ho Chi Minh |
|
Hotel name |
:
New World |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Ann |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 21 April 2004 |
| |
|
