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 |
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Hotel |
|
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
Tubkaak Resort |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
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The resort was fantastic and had a beautiful landscape. All staff were exceptionally friendly although when we were departing they had a bit of a problem with locating out bathrobes....which ended in a large fight as they basically accused us if stealing them....not a good end to a great holiday. |
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Agent Service Rating |
: Jim |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Our agent, Jim, was excellent and every time I had a question she responded immediately to it. She gave us a very high level of service and because of this, I would not hesitate in using your agency again or recommending it to friends.
She did an outstanding job and everything was done quickly and professionally.
Thank you to Jim. |
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| Date : 22 April 2004 |
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|
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| |
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Hotel |
|
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Country |
: Malaysia |
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City |
: Melaca |
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Hotel name |
:
Avillion Village resort & Equatorial |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
|
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Although Avillion Village resort was a little tought in locating it but I managed finally . The place was alittle too quiet-no activity for us. So we just relax. Otherwise, the stay was alright.
Equatorial hotel in malacca: service by staff was excellent. especially when ask about going about the interesting places in town. |
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| |
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Agent Service Rating |
: Jim |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
N/A |
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| Date : 22 April 2004 |
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|
 |
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| |
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Hotel |
|
|
Country |
: Malaysia |
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City |
: Langkawi |
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Hotel name |
:
casa del mar |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Am |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
She always give me prompt reply. No matter what I asked for. I've problem about payment and Am tried to sort thing out for me. She extended my deadline so I can asked my friend to use her credit card and pay for hotel. Many Thanks! |
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| Date : 22 April 2004 |
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|
 |
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| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Krabi |
|
Hotel name |
:
Sunrise Resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Apple |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 22 April 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Malaysia |
|
City |
: Kuala Lumpur |
|
Hotel name |
:
Renaissance |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Jim |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
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| |
| Date : 21 April 2004 |
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|
