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 |
 |
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| |
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Hotel |
|
|
Country |
: Cambodia |
|
City |
: Phnompenh |
|
Hotel name |
:
Juliana |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Risa |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
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| Date : 16 May 2004 |
| |
|
 |
|
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|
Hotel |
|
|
Country |
: Cambodia |
|
City |
: |
|
Hotel name |
:
nokor phnom |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Risa |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 12 May 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Cambodia |
|
City |
: Siemreap/Angkor Wat |
|
Hotel name |
:
angkor star |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Fair |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
this hotel staffs are all nice and have good hospitality.
If they have a reasonable pick up service, it would be much better. |
|
| |
|
Agent Service Rating |
: |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
She is nice! |
|
| |
| Date : 11 May 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Bangkok |
|
Hotel name |
:
banyan tree |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
staff needs to understand that service needs to be efficent and needs to let client aware of all situations, |
|
| |
|
Agent Service Rating |
: Somkiat |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 10 May 2004 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Bangkok |
|
Hotel name |
:
Banyan Tree |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Somkiat |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
| |
| Date : 10 May 2004 |
| |
|
