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Hotel |
|
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess |
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Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
|
|
N/A |
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Agent Service Rating |
: Esperanza |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Really helpful in all my queries. She even booked Baiyoke dinner reservation for me and saved me on the convenience and time of calling overseas. Thumbs up! Keep it up! |
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| Date : 3 June 2004 |
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Hotel |
|
|
Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat
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Hotel name |
:
Angkor Century |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Fair |
|
Food & Beverage |
: Good |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Fair |
| |
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Comment on Hotel |
|
|
I plan to write the general manager about our dissatisfaction with several aspects of his hotel and will send you a comy.
--rh-- |
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Agent Service Rating |
: Ann |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
|
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| Date : 3 June 2004 |
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|
 |
|
| |
|
Hotel |
|
|
Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
|
Hotel name |
:
pansea angkor |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Poor |
|
Service & Hospitality |
: Poor |
|
Food & Beverage |
: Good |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Poor |
| |
|
Comment on Hotel |
|
|
The big problem was that the pipes in that hotel are very rusty!
The water from the taps and shower were very brown.
After calling the reception, they didn't offer to change our rooms, probably because
all the rooms used the same water pipes.
It was very disappointing as we had paid a lot of money expecting a comfortable stay.
And I would never go to that hotel again. |
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| |
|
Agent Service Rating |
: Ann |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
N/A |
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| Date : 1 June 2004 |
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|
 |
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| |
|
Hotel |
|
|
Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat
|
|
Hotel name |
:
Sofitel |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
|
|
beautifully appointed resort; very clean and the service was very friendly and helpful. |
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| |
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Agent Service Rating |
: Risa |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
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Risa was absolutely excellent; she answered emails promptly and was very helpful with all confirmation. |
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| Date : 31 May 2004 |
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|
 |
|
| |
|
Hotel |
|
|
Country |
: Cambodia |
|
City |
: Siemreap/Angkor Wat
|
|
Hotel name |
:
Angkor Century |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Risa |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
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|
N/A |
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| Date : 29 May 2004 |
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