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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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It's a very nice hotel, well situated, very convenience for shopping.
The bathroom is a bit tired and need to be renovated.
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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My agent JOSE is Wonderful, she's so helpfull, and I had great assistance from her.
She's the best I had never knew from a travel agency agent!
Thank you very much Jose, I hope to "see" you again!
Mrs Le-ngoc Giroud
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| Date : 31 August 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Pattaya/Jomtien |
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Hotel name |
:
Central Wong Amat |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The rooms are quite ok, but a little renovation could help a lot.
Place is quite nice compared to other hotels in this area - close to the beach with only a few people.
Seafood buffet in the evening for 450 THB/person with a huge variatey was also ok, but pretty crowded, since at least 3 bus tours every evening will arrive only for the buffet!
Drinks quite expensive. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 31 August 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Lanta |
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Hotel name |
:
holiday villa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Fair |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 31 August 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Buriraya |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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My stay in the hotel was most enjoyable. All the staff were very friendly and the service was exellent. The only area that needs some attention and improvement, in my opinion, is housekeeping. The room amenities were not adequately replenished each day and not all the hotel collateral was initally present in the room from the commencement of our stay. This is only a small issue, and is a natural part of ironing out all the creases in the opening of a new hotel. Overall the hotel was exellent. Please open one in Chiang Mai in the Mae Rim or similar area in the mountains. |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I have only used two agencies in the past as they are family friends, but the service I received from Jose and Royal Exclusive has made me look outside my network. Thanks again. |
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| Date : 30 August 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Koh Chang Resort and Spa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Nice resort, nice people, nice stay. All good! |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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She managed the whole booking very efficiently and in a friendly way. |
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| Date : 30 August 2004 |
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