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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The hotel staff are not so hospitality towards tourists nowadays.. there is a slight lack of friendliness from their faces but still they provide good service especially when my wallet was being pickpockected on my first day in bangkok. The hotel manager was very kind to assist me and even get the hotel security supervisor to accompany me to the tourist police station to make a statement. To this, I am really grateful for their help. I will return to bangkok again despite my unfortunate loss of my wallet and I do hope very much to see the familiar smile once again from the faces of the Thai people... as you know, Thailand, afterall, is the land of smile.. Cheers! |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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next time when I book a trip to bangkok again, i would like to be served by Jose again. thanks once again. |
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| Date : 15 October 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Rama Garden Airport Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Fantastic Hotel and wonderful room! |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Perfect service. Thank you very much. |
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| Date : 15 October 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
Aleenta |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Absolutely wonderful |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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very good service delivery |
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| Date : 15 October 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
pavilion queen's bay |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Fair |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Poor |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Nice hotel in a nice quiet location ,organised a tour from there very efficient and helpful service .One drawback was that around 150 people arrived for just 1 night and the hotel forgot about everyone else for that time.When entering the bar we were told private party tonight and to go to town for a drink.Now a hotel that size with closed bars around the hotel can surely employ one barman for one evening for the other residents --i think perhaps they were over-awed by the occassion and it was too much for them.Overall good hotel but remember if you are travelling in a small party you could easily get dumped by the management and left to your own devices.In fact the hotel we used the night we were turfed out--the Thai Village Resort opposite appeared much better --entertainment and very friendly and helpful staff --would stay in that one next time. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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What can i say all round efficiency which would makes nicky my travel agent of choice in Thailand. |
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| Date : 14 October 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Phuket |
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Hotel name |
:
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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One of the best service |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Jose is the best person I ever deal with for holiday planning, will call again whenever I am visiting SE ASia. Thanks so much
Its a 6 star experience for me |
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| Date : 14 October 2004 |
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