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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
Casa del Mare |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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This quiet Thai style hotel was the perfect place to stay for our first visit to Hua Hin. Short stroll to the beach. Staff were very nice and helpful. I would recommend it and would stay there again. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Thip was very patient and helpful when we needed to find a place to stay. |
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| Date : 26 October 2004 |
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Hotel |
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Princess Ankor Hotel |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The hotel was well positioned for Siam Reap, it was very easy to get in and out of town to the hotel. The staff were courteous and friendly, the rooms clean and spacious. |
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Agent Service Rating |
: Risa |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms Risa was very efficient in arranging the hotel and the 2 day tour of Ankor, responding to emails very promptly. I would certainly use Royal Eclusive Travel again the next time I am in South East Asia and will recommed them to friends and colleagues traveling in the area. |
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| Date : 22 October 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
First House |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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|
N/A |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Jose has been very helpful in getting the right accommodation for us. I have booked the hotel in Bangkok from her for the 3rd time. She is quite resourseful as well even though I need to get a room the day before arrival. She also helps to keep it within my budget. Big thanks to you. |
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| Date : 21 October 2004 |
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Hotel |
|
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Sofitel Silom |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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From arrival at the front door, to departure, the hotel staff were extremely polite, courteous and helpful.
Breakfast on the 38th Floor was a delight in itself.
Should I return to Bangkok, I would have no hesitation in staying in this hotel again. |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I feel guilty that I have not responded sooner.
From first enquiry to final question, Jose was helpful and her good wishes contributed to our enjoyable stay in Bangkok.
Thank you, Jose |
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| Date : 19 October 2004 |
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Hotel |
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Country |
: Malaysia |
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City |
: Melaka |
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Hotel name |
:
Century Mahkota |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Joy |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Joy is very attentive and was helpful in all my needs. |
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| Date : 17 October 2004 |
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