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Hotel |
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Bhumiyama Beach Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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I LIVE IN BHUMIYAMA BEACH RESORT WITH MY 2 FRIENDS & BOOKED BUNGLOW SEA VIEW DELUXE ROOM ON 9/28 & 9/29.
THIS RESORT IS VERY VERY NICE & PEACE, OUR BUNGLOW SEA VIEW DELUXE IS NEAREST WITH BEACH. WE ARE ENJOY LOCAL TOURS TO DRIVING PROGRAM.
I WOULD LIKE TO SAY "THANK YOU" FOR YOUR SERVICE. THE RECEIPTION "LADY" IS VERY VERY NICE, SHE SPEAK VERY GOOD ENGLISH & EXPLAIN ANYTHINGS DETAILS WHEN I ASKED HER. SHE HELPS US TO ARRANGE DRIVING PROGRAM, AIR TICKET TO BANGKOK.
I HV TOLD MY FRIENDS THAT KOH CHANG IS NICE & PEACE PLACE FOR THEIR VACATION & I WILL GO THERE IN THE FUTURE.
BEST REGARDS
CARINE
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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I WOULD LIKE TO SAY "THANK YOU" THIP'S QUICK & EXCELLENT ARRANGMENT. SHE KEPT VERY QUICK RESPONSES & DETAILS EXPLAINATION. SHE LIKES MY FRIEND & I FELT VERY GOOD WHEN
CONTACTING WITH HER.
THE ONLY IMPROVE IS RECOMMEND HOTEL IN PATTAYA, I CANT GOT GOOD PRICES & GOOD CONVENIENCE THROUGH YOUR COMPANY.
BEST REGARDS
CARINE |
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| Date : 3 November 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Phuket |
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Hotel name |
:
Pearl (Phuket Town) |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Somkiat |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 2 November 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
comfort suites (airport) |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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I am afraid that the hotel, & room were VERY DIRTY, & the decor was very tatty.
The staff & service provided by them was fine. The staff at the hotel were helpful. |
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Agent Service Rating |
: Somkiat |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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The service provided by Mr Somkiat, & your organisation was wonderful, very swift & efficient, & curteous.
I would certainly use your services again in the future. |
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| Date : 2 November 2004 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Zenith |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Firstly we stayed at the Zenith Hotel Bangkok, then the Ambasador.
The Zenith was very good and we enjoyed our stay the Ambasador was too old and in need of a renevation I would not stay there again.
Zenith I would stay again and recommend |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Fantastic service! got back to me via e-mail very quickly and really helped with information. We will be using again next year when we travel. |
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| Date : 27 October 2004 |
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Hotel |
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Country |
: Maldives |
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City |
: All Maldives Location |
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Hotel name |
:
paradise island |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Risa |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Ms Risa was very helpful, and we had a wonderful holiday. we very much appreciated her promptness in dealing with our requests. |
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| Date : 27 October 2004 |
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