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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
For You Residence |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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I am very satisfied with my first visit to Thailand. Your people are kind, very kind and taking good care of us tourists. I see forward to come back to Thailand again.
About the hotel I booked through your agency; we chose a not so expensive hotel, with good lokation, rather simple but clean. We knew that we would spend the days in Bangkok out in the streets, not at the hotel. This hotel was good enough, worth the money. We slept well, in spite of the hard beds. A minus was the extra bed for my daughter= mattresses on the floor. Not good.
(The other hotels we spent days in , at Koh Tao and Koh Samui, were more expensive and splendid!)
Thank you for all help! |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Excellent! Thank you! |
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| Date : 11 January 2005 |
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Hotel |
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Country |
: Vietnam |
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City |
: Hanoi |
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Hotel name |
:
Lakeside Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Pin |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Pin was very attentive to our questions and we were very pleased with the service provided. |
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| Date : 11 January 2005 |
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Hotel |
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Country |
: Vietnam |
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City |
: Hanoi |
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Hotel name |
:
Sofitel Plaza Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Jim |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Many thanks for your assistance in this booking & we would like to say we enjoyed the facilities offered to us on the executive floor to which we were upgraded with thanks to you .
Very best regards,
Alan & Edwina James |
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| Date : 10 January 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
Fair House Beach Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The staff were very good. Its location is wonderful on the south end of Chaweng beach away from the busy part of the beach. But in order to get out on Chaweng Rd to shop and find other restaurants, you must use some form of public transportation or rent a car. It took us a few days to realize that the small public bus is only 20 B each way per person. Don't let them tell you it's anymore than that. I would return to Fair House Beach Resort and would recommend it. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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Ms. Thip is very good and calls you back promptly. |
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| Date : 8 January 2005 |
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Hotel |
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Country |
: Vietnam |
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City |
: Hanoi |
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Hotel name |
:
Sofitel Metropole |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Service was excellent.
Breakfast was fabulous--many varieties of foods from which to choose: Vietnamese, American, French pastries, European/Scandanavian assorted meats, etc. Wonderful selection of fruits.
Room was adequate. |
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Agent Service Rating |
: Pin |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms. Pin was most efficient and helpful. |
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| Date : 7 January 2005 |
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