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 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Amari |
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Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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Bad check in and check out. Service from the receiption is awful. The manager is trying to charge above the agreed price. Spoiled dinner. Gala dinner is not worth the money paid. The telephone messages were not delivered. |
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| |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
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Very good, prompt service. Friendly and enjoyable to work with |
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| Date : 15 January 2005 |
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 |
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Hotel |
|
|
Country |
: Myanmar |
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City |
: Bagan |
|
Hotel name |
:
Thripyitsaya Hotel |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
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Great hotel, good service. Really nice location right on the river. The Bungalows were great. |
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| |
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Agent Service Rating |
: Nar |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
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| Date : 15 January 2005 |
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|
 |
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| |
|
Hotel |
|
|
Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
|
Hotel name |
:
Grand Hotel D'Angkor |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
Rooms and Hotel overall are great; local staff is extremely friendly and helpful; foreign staff in F&B however seem arrogant (for whatever reason) and did not give a good impression at all (shouting at staff in front of guests, superficial friendliness, etc); food was below expectations (all meals!)
Despite the F&B shortcomings, we enjoyed our time in Siem Reap a lot! |
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| |
|
Agent Service Rating |
: Pin |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
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prompt and efficient service; that's what you need to make a holiday easy and enjoyable. Thanks! |
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| Date : 13 January 2005 |
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|
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| |
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Hotel |
|
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Country |
: |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Angkor Hotel |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
We selected a mid priced hotel and considering that fact, we found the hotel adequate in all respects. The room was clean and comfortable, the breakfast had good variety of food and the service and hospitality was good.
We will recommend your company to anyone that wishes to travel to SE Asia and we will certainly use your services again if we are in the region.
Thank you. |
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| |
|
Agent Service Rating |
: Nar |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
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| |
| Date : 13 January 2005 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathumwan Princess |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
Free use of Olympia Gym was a great plus! |
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| |
|
Agent Service Rating |
: Thip |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
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Very helpful. |
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| Date : 12 January 2005 |
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