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Hotel  
Country : Cambodia
City : Siemreap/Angkor Wat
Hotel name : Angkor Diamond
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Excellent
Facility / Comfort / Cleanliness : Fair
Service & Hospitality : Good
Food & Beverage : Fair
Value for Money : Fair
Overall Quality / Satisfaction : Fair
 
Comment on Hotel
      N/A
 
Agent Service Rating : Pin
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      Friendly and prompt in reponse.
 
Date : 31 January 2005    
 
    
 
Hotel  
Country : Vietnam
City : Ho Chi Minh
Hotel name : Windsor Plaza
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Good
Facility / Comfort / Cleanliness : Excellent
Service & Hospitality : Excellent
Food & Beverage : Excellent
Value for Money : Good
Overall Quality / Satisfaction : Good
 
Comment on Hotel
      Outstanding Complimentry Breakfast! Excellent, excellent!

Shuttle Bus to District 1 Central Cafe makes up for location of hotel in District 5 near Chinatown.
 
Agent Service Rating : Pin
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      Ms. Pin: Please come to New York. I will date you. ;-)
 
Date : 30 January 2005    
 
    
 
Hotel  
Country : Cambodia
City : Siemreap/Angkor Wat
Hotel name : Ta Phrohm
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Excellent
Facility / Comfort / Cleanliness : Fair
Service & Hospitality : Good
Food & Beverage : Fair
Value for Money : Fair
Overall Quality / Satisfaction : Fair
 
Comment on Hotel
      The hotel was rated "First Class" which was a bit misleading. The hotel is in need of renovation. Service was good and kind there anyway.
 
Agent Service Rating : Nar
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      Ms Nar provided us very prompt and reliable service. Will recommend her services to friends and family :-)
 
Date : 29 January 2005    
 
    
 
Hotel  
Country : Thailand
City : Bangkok
Hotel name : Amari Atrium
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Good
Facility / Comfort / Cleanliness : Good
Service & Hospitality : Good
Food & Beverage :
Value for Money : Fair
Overall Quality / Satisfaction : Fair
 
Comment on Hotel
      My apology for not being able to comment on the food as I did not take anything at the hotel and whatever coupons given to me and my daughter for welcome drinks and breakfast remain unused. As Muslims, we had to look out for HALAL food outside and managed to find a good restaurant somewhere at the Ratchathevi MRT station after some hunting. Communication is a little hard because the ordinary fellow on the street only speaks Thai and we don't.
The taxis in Bangkok helped a lot because there are many and in very good conditions. The fares are also relativlely cheap compared to many other cities I have come across. The people I met are generally polite including most taxi drivers.
 
Agent Service Rating : Joy
Promptness in response : Excellent
Courtesy / Friendliness : Good
Helpfulness / Support / Assistance : Good
Overall Quality / Satisfaction : Good
 
Comment on Agent Service
      Very reliable.
 
Date : 28 January 2005    
 
    
 
Hotel  
Country : Thailand
City : Bangkok
Hotel name : Mandarin Bangkok
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Excellent
Facility / Comfort / Cleanliness : Excellent
Service & Hospitality : Excellent
Food & Beverage : Excellent
Value for Money : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Hotel
      Excellent stay, to improve on service, hotel should provide in each room electrical outlet cord adapters. Our digetal camera needed an electrical plug adapter to match Thailand's electrical outlet plug. Besides that, hotel stay was excellent.
 
Agent Service Rating : Thip
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      MS. Thip, is very professional in conducting her duties as a booking agent. If I ever visit Thailand again, I will book through her. Mr. Arita
 
Date : 27 January 2005    
 

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