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Hotel |
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Country |
: Vietnam |
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City |
: Hanoi |
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Hotel name |
:
Sofitel plaza |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
|
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Everything was perfect. |
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| |
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Agent Service Rating |
: Pin |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
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Thank you to Pin who is very friendly, and choose for us exactly what we wanted.
The hotel in Halong Bay , Saigon hotel was perfect too.
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| Date : 14 March 2005 |
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Hotel |
|
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Country |
: Myanmar |
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City |
: Bagan |
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Hotel name |
:
Hotel Bagan |
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|
Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
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Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Pin |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Pin has proven very quick and helpfull.
I will surely seek her assistance again. |
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| Date : 13 March 2005 |
| |
|
 |
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| |
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Hotel |
|
|
Country |
: Myanmar |
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City |
: Yangon |
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Hotel name |
:
Sedona |
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Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Fair |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
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Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
Hotel excellent, but would have preferred a location where we could walk to more things. |
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| |
|
Agent Service Rating |
: Nar |
|
Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Very efficient and helpful |
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| |
| Date : 12 March 2005 |
| |
|
 |
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| |
|
Hotel |
|
|
Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Bhumiyama Beach Resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
We had a fantastic vacation on Koh Chang and Bhumiyama. The service and everything was really good. Both the place as well as the staff was in top class, and we want to send a big thank you to Bhumiyama and staff.
No doubt that we will recomment this place to everybody we know! |
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| |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Once again, we would like to express our satisfaction! Everything has been very professional, and Ms. Thip has been great! We were very impresses about the transfer from Bangkok Airport to Koh Chang. It was very organised.
Next time we go to Thailand, we will not hesitate to contact You. |
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| Date : 10 March 2005 |
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|
 |
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Hotel |
|
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Country |
: Australia |
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City |
: Perth |
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Hotel name |
:
Casa del Mare |
| |
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Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We found the Casa Del Mare hotel to be an excellent 'tropical' hotel, with tropical gardens. The rooms were clean and comfortable. The swimming pool was clean and large enough to accommodate the guests. Breakfast each morning was delicious with a variety of dishes. The internet connection was fast and efficient. The staff were helpful and friendly. Our only complaint would be that the tuk tuk or taxi drivers had never heard of the place and we had to produce the hotel card every trip to tell them where the hotel was. |
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| |
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Agent Service Rating |
: Jose |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
| |
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Comment on Agent Service |
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This is the first time I have ever booked or bought anything over the internet and I was a bit dubious but I found the whole operation to be worry free and efficient. Jose answered all my questions with prompt efficiency and friendliness. |
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| Date : 9 March 2005 |
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