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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Parkavenue@22 - BKK |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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|
Comment on Hotel |
|
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Very good service from the hotel. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very good service. Train tickets delivered on arrival at hotel. Would recommend your services to others. |
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| Date : 10 September 2005 |
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Hotel |
|
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Country |
: Vietnam |
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City |
: |
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Hotel name |
:
New World Hotel |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Good |
|
Value for Money |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
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Very helpful customer service with prompt response. Location of the hotel is very convenient. |
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| |
|
Agent Service Rating |
: Nuch |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
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|
Comment on Agent Service |
|
|
Very responsive and friendly. Hope to be served again by this agent |
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| Date : 9 September 2005 |
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|
 |
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Hotel |
|
|
Country |
: Thailand |
|
City |
: Hua Hin |
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Hotel name |
:
city beach resort |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Fair |
|
Service & Hospitality |
: Poor |
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Food & Beverage |
: Poor |
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Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Fair |
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|
Comment on Hotel |
|
|
The hotel seem`s to be in a given up mode,staff slouch around not responding to a simple greeting even when spoken in thai Reception were polite and friendly,but still seemed very laid back Room`s were kept clean and towel`s replaced when requested(when we discovered how to request them ) Very dissapointed to find we were on a building site as a refit was taking place in the bar /night club(to noisey to spend any time around the pool),and worker`s on the refit wanting to block entrances whenever they could The day of our departure there was a power cut making it hard work to prepare for a journey home too the UK(Ihope the refit includes a genorator) |
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| |
|
Agent Service Rating |
: Thip |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
couldn`t ask for better |
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| Date : 8 September 2005 |
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|
 |
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| |
|
Hotel |
|
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Country |
: Laos |
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City |
: Vientiane |
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Hotel name |
:
Settha Palace Hotel |
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|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Excellent |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Hotel |
|
|
N/A |
|
| |
|
Agent Service Rating |
: Pin |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
I would like to thank Pin for her excellent service, and would definately use this agency again. Many thanks |
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| Date : 7 September 2005 |
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|
 |
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| |
|
Hotel |
|
|
Country |
: Thailand |
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City |
: Koh Samui |
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Hotel name |
:
IMPERIAL BOAT HOUSE |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
It's our second time in Koh Samui and our second time by the Imperial Boat House. The quality of the service is very good and the staff very friendly with our family. I'll suggest this hotel to my friends and collegues who want to spend their holiday in Koh Samui. |
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| |
|
Agent Service Rating |
: Pin |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
N/A |
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| Date : 6 September 2005 |
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|
