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Hotel |
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Country |
: Vietnam |
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City |
: Ho Chi Minh |
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Hotel name |
:
Carvelle |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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An absolut experience! A very good hotel in a perfect location. |
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Agent Service Rating |
: Na |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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It's the first time we use your company but it will not be the last. Excellent and quick E-mail replay and everything was well arranged, transport between hotels on time and good prices. An extra plus point for the english speaking guide in the car from Ho Chi Minh to Phan Tiet, he made the 3 hour journey a very interesting experience. Next time we travel to Asia we'll contact you again.
Thanks, Tore Breider |
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| Date : 25 September 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Baiyoke Sky |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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The location is good if you are to shop for real bargains. Shopping and walking around the visinity of the hotel is very chaotic. Overall the service is very good. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very well organise. Very prompt service. The only problem is with the sightseeing tour. We couldn't find the tour guide. Found him an hour later. As we approach him hoping he was the tour guide. He said no, I am looking for a European by the name of Mrs Maria Stevens. The poor guy was there on time but was expecting a European lady. I said, thats me, a Filipina lady with European husband. He was very apologetic. Very nice guy, he made it up later. He's an excellent companion. |
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| Date : 21 September 2005 |
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Hotel |
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Country |
: |
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City |
: Bangkok |
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Hotel name |
:
Mandarin Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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|
N/A |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Everything was done in a very professional way. I was very happy with this service. Should recommend to friends. |
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| Date : 20 September 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Chiang Mai |
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Hotel name |
:
Tamarind village |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Poor |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The restaurant was being refusbished whilst we were there and it would have been good to know that in advance.
There was a temporary restaurant set up at the back of the hotel but it wasn't very accessible and wasn't welcoming.
The breakfasts were disappointing with not very good food. This was made worse if you went towards the end of the breakfast period as there was little food left and the area wasn't kept very clean |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 19 September 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
casa del mare |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The hotel was beautiful and we enjoyed our stay. The staff were polite but quite cold. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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you guys are great! i've told all my friends about your service and will be sure to use you all again! thanks very much! |
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| Date : 19 September 2005 |
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