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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Miracle Grand |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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We stayed at the Rama Garden hotel for our first night and it was fully booked for our last night that's why we chose the Miracle Grand instead. I think if we had not stayed at the Rama Gardens before staying at the Miracle Grand, my rating would have been "excellent" for the Miracle Grand but compared to the Rama Garden it is now "Good":
Pick-up Service from Airport worked very well. We had a room at the Executive Floor which was very nice. However the beds (mattresses) are extremely hard (it felt like sleeping on a piece of wood) and the rooms are poorly soundproof (both to the outside (you hear the planes!!!) and corridor - you can hear every word that is spoken outside the room!
Overall, it's really a good hotel conveniently located but I definitively would prefer the Rama Garden again next time (due to the nice gardens) and better value for money. |
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Agent Service Rating |
: Puk |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Perfect Service! I will definitely choose your agency again next time! Thanks a lot! |
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| Date : 7 November 2005 |
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Hotel |
|
|
Country |
: Thailand |
|
City |
: Bangkok |
|
Hotel name |
:
Miracle Grand |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Excellent |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
We stayed at the Rama Garden hotel for our first night and it was fully booked for our last night that's why we chose the Miracle Grand instead. I think if we had not stayed at the Rama Gardens before staying at the Miracle Grand, my rating would have been "excellent" for the Miracle Grand but compared to the Rama Garden it is now "Good":
Pick-up Service from Airport worked very well. We had a room at the Executive Floor which was very nice. However the beds (mattresses) are extremely hard (it felt like sleeping on a piece of wood) and the rooms are poorly soundproof (both to the outside (you hear the planes!!!) and corridor - you can hear every word that is spoken outside the room!
Overall, it's really a good hotel conveniently located but I definitively would prefer the Rama Garden again next time (due to the nice gardens) and better value for money. |
|
| |
|
Agent Service Rating |
: Puk |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
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|
Comment on Agent Service |
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Perfect Service! I will definitely choose your agency again next time! Thanks a lot! |
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| Date : 7 November 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
KC Grande Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Poor |
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Value for Money |
: Poor |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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I had food poisoning from their seafood BBQ one night and remained ill for 2 days in relative discomfort and pain. I will not go to eat at KC Grande Resort again.
Also the American Breakfast was ALWAYS COLD!! Fried eggs, bacon, sausages all cold. Terrible. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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The service I received was excellent and very professional. |
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| Date : 6 November 2005 |
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Hotel |
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Country |
: |
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City |
: Sydney |
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Hotel name |
:
Bann Krattin |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Always a pleasure to stay here. My 5th trip also stayed at your resort in Khao Lak also great |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 6 November 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Amari Watergate |
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Hotel Accommodation Rating |
|
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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I have been staying in the same hotel 3 to4 tims a year every time around 8 days. Excellent service and frindly staff. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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excelent service very pleased with all the reservation and dealing with small details even after the departure from hotel. |
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| Date : 3 November 2005 |
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