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Hotel |
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Country |
: Thailand |
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City |
: Chiang Rai |
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Hotel name |
:
Rimkok resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Fair |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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It is a hotel that would not choose again. The hotel is in poor repair and need a lot of painting and decorating. The breakfast was very good. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Good service but it is hard to know HOW it is just looking at a picture on Internet and read the description. |
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| Date : 18 November 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Buhiyama resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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A small wonderful resort in a nice quite setting. Their best deluxe bungalows with Sea view have a bathroom outdoor, wich is not very nice when it is raining. We think the deluxe rooms (or if they call them superior room) were much better |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Good and quick service |
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| Date : 18 November 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Marroit Spa & resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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It is a wonderful place to stay at but a little tricky to go there. We think the breakfast was not so good as we have expected, not better than other hotels with 4 stars. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Thank you very much for the Sunset cruice that we got. We enjoyed that very much. |
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| Date : 18 November 2005 |
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Hotel |
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Country |
: Thailand |
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City |
: |
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Hotel name |
:
Silom Sofietel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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It was a good choice. We have stayed in many hotels in Bangkok and this one of the best located. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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It is very good service and you feel safe with the booking and everything work |
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| Date : 18 November 2005 |
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Hotel |
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Country |
: Vietnam |
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City |
: Hoi An |
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Hotel name |
:
Ving Hung Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Great pool and great late evening "Food Market" on the hotel ground. We also enjoyed the free boat service to town.
The lack of proper lighting in the room and the open space below doors and windows was an issue. The room was musty which may have been due to the latest Typhoon. |
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Agent Service Rating |
: Pin |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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We arrived in Hoi An and found out that our first night reservation, although paid for, had been cancelled by the Vin Hung 1 hotel. The hotel was very responsive and placed us in their resort property for 2 nights.
Not sure how the cancellation occured. |
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| Date : 18 November 2005 |
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