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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Amari Atrium |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Nice hotel with a reasonable price. Very courteous service as well. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Prompt in responding and helpful. |
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| Date : 28 January 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Trinity Silom Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Fair |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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Hotel is fairly old and when seen from outside, it does not give a good impression. A coat of new paint for the external will give it a 'new' look. The carpets ( executive suit) needs to be replaced.
External signage leading to the hotel should be more prominently place.
Breakfast has limited choices but it is okay.
Tourist would not paying a bit more for a newer and cleaner look. Location is not too bad but many friends staying in Bangkok have difficulty to find the hotel because of poor signage. More promotion in Bangkok will provide a better known image but some refurbishment ought to be carried out for the rooms. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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It would be better if the appropriate response is sent once . I received two responses; one to submit details by fax and then another on line via internet. I would have preferred to response by internet and save the hassle of faxing the details. |
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| Date : 27 January 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Krabi |
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Hotel name |
:
krabi la playa resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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everything we expected, very pleased |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 26 January 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Chiang Mai |
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Hotel name |
:
Central Duangtawan |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Nice hotel. Fabulous view.
Didn't eat there though as so many places out the door.
No tea or coffee making facilities in rooms
TOURS:
Exclusive(?) Tours
* Both guides very friendly but Mr Ball did not pick us up from Chiang Mai Station on arrival, and although promised to refund our 80 THB for the taxi never did so. Bit disappointed at that.
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nice lady.
TOUR GUIDES - see above |
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| Date : 24 January 2006 |
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location |
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Hotel name |
:
Deevana Patong Resort & Spa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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Facility : There is no location map to indicate where is other hotel facilities and how to get to the beach.
Cleanliness : The toilet bowl was choke but was clear within the day
Food & Beverage : Not much varities for the the buffet breakfast
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Ms Esperanza is very prompt in reply my email. |
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| Date : 24 January 2006 |
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