|
|
 |
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Trang / Koh Ngai |
|
Hotel name |
:
Koh Hai Fantasy Resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
The including breakfast was not at all to satisfaction. There was not much to chose from and the staff was not fast enough to fill the plates up. (The Resort was fully booked at the time). Regarding the prices that they charge at the hotel per night I think you should have a better breakfast.
The dinner was not either at please. Dirty table clothing and some of the worst meals we had in Thailand.
The room (Hillside superior) was absolute lovely. Nothing to complain about, overall a very pleasent stay at Koh Ngai. :-) |
|
| |
|
Agent Service Rating |
: Nicky |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Thanks Nicky for your help! :-)
ID: 220284 |
|
| |
| Date : 14 March 2006 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Myanmar |
|
City |
: |
|
Hotel name |
:
|
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Excellent |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Excellent |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
A good location and helpful staff made this trip a great experiance. |
|
| |
|
Agent Service Rating |
: Nar |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
The trip went well, with every thing organised in advance and that was what I asked for. |
|
| |
| Date : 14 March 2006 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Hua Hin |
|
Hotel name |
:
Lunar Hut |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Fair |
|
Value for Money |
: Fair |
|
Overall Quality / Satisfaction |
: Fair |
| |
|
Comment on Hotel |
|
|
When we arrived at the hotel there was no reservation for us! First the hotel wanted us to take a more expensive alternative than reserved and pre-payed for. When we told then that we would not accept any additional costs they managed to arrange our bungalows as ordered.
Please make sure that the communication with your hotels are working and make re-re-confirmations. This time it worked out for us, next time it may not .... |
|
| |
|
Agent Service Rating |
: Thip |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Good |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
Prompt and professional response, thank you! |
|
| |
| Date : 13 March 2006 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Phi Phi Island |
|
Hotel name |
:
PHI PHI Natural resort |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Fair |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
The hotel's location is suitable for those who like a quiet beach. It is isolated and not like the one noisy and crowded as Patong nor Ton Sai Bay. To be honest, the resort's hardware/facility is under average, especially the standard room. But the staffs are pretty friendly and helpful.
In total it's a nice experience. Some update on the resort itsself will improve the impression of the resort greatly. |
|
| |
|
Agent Service Rating |
: Esperanza |
|
Promptness in response |
: Excellent |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Excellent |
| |
|
Comment on Agent Service |
|
|
Professional service. |
|
| |
| Date : 13 March 2006 |
| |
|
 |
|
| |
|
Hotel |
|
|
Country |
: Thailand |
|
City |
: Koh Samui |
|
Hotel name |
:
Baan Bophut |
| |
|
Hotel Accommodation Rating |
|
|
Easy Access / Convenience / Location |
: Good |
|
Facility / Comfort / Cleanliness |
: Good |
|
Service & Hospitality |
: Good |
|
Food & Beverage |
: Good |
|
Value for Money |
: Good |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Hotel |
|
|
Small fresh nice Hotel directly on the beach.Relax and cosy atmosphere.Bad thing that happend in the hotel:lack of security,A couple from Australia was robbed in their room and our friends had burglers in their room,swedish money was stolen.The Management handled very good with this situation.
|
|
| |
|
Agent Service Rating |
: Esperanza |
|
Promptness in response |
: Good |
|
Courtesy / Friendliness |
: Excellent |
|
Helpfulness / Support / Assistance |
: Excellent |
|
Overall Quality / Satisfaction |
: Good |
| |
|
Comment on Agent Service |
|
|
Seems to be a very nice person!(talk with Ms Esperanza on phone) |
|
| |
| Date : 12 March 2006 |
| |
|
