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Hotel |
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Country |
: Thailand |
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City |
: Chiang Mai |
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Hotel name |
:
Imperial Mae Ping |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Fair |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Need to have more different variety of food for the breakfast spread. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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provide very prompt response |
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| Date : 17 March 2006 |
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Hotel |
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Country |
: |
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City |
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Hotel name |
:
Bhumiyama Beach Resort, Koh Chang |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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We wanted to have a quiet and relaxing holiday and as this was promised on the hotel website we boked it. But as there is a bar next door, which is generally welcome and we joined it many times, the music was so loud that we hardly could sleep.When we decided to complain at the recption and ask for another room we were shown one and moved right away. After that we had no problems with the music any longer. The room was very nice and the most exciting thing was the outdoor bathroom (we had a bungalow garden seaview deluxe) - great to have a shower under the starry sky! The hotel facility is very nice except the paving which should be done urgently as well as painting of the walls! Breakfast was fair, we missed some cheese but the fresh fruits were good. Lunch and dinner were good but more pricey than next door at Nature Rocks Restaurant (also the drinks), but there it may happen that your ordered dishes do not arrive together... The beach was great and cleaned every morning! Overall we could relax but we will not go there another time. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Perfect service! |
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| Date : 16 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Holiday Mansion Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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1. Hotel was not well maintained. Bathroom wall tiles were broken, one light in the room was not working, lift is old and slow.
2. I have paid for the room in advance thru your company for three nights, so why must I go to the reception every morning to collect my breakfast coupons?
3. The bell boy on duty on the night of 10th March at 12.30 midnight was extremely rude. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 15 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pr?sident park |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We are absolutely charmed of our stay in this hotel and of the quality of the provided services and we will be able to recommend it to our friends
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 14 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Phi Phi Island |
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Hotel name |
:
Phi Phi Hotel |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Best deal on the Phi Phi Island. |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Very sattisfied with the service provided. |
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| Date : 14 March 2006 |
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