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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
PJ Watergate |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Poor |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Poor |
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Food & Beverage |
: Fair |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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The reception staff is arrogant/rude |
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Agent Service Rating |
: Puk |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 28 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Udon Thani |
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Hotel name |
:
Grand Royal |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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if i have one small complaint, after a very cold winter here in the UK, i was really looking forward to HOT sunshine, which i received, but NO SWIMMING POOL !!!!!, i would have really enjoyed a nice , relaxing few hours by the pool.
In my own opinion, the hotel is really first class, but it is sadly let down by the lack of a good pool, i know that you have one there, because i saw it, is it broken ?, for customer satifaction, a pool is a really good selling point, no pool, then the hotel is just ordinary, which is a shame , because your hotel is really first class. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 28 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Siam Heritage |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Fair |
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Overall Quality / Satisfaction |
: Fair |
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Comment on Hotel |
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I have stayed at several hotels in Bangkok and in terms of lcoation, Siam Heritage is one of the better ones. The hotel is ideally located in Silom with easy access to both the skytrain and subway.
The room is generally clean and spacious but the air-con is too noisy, making your sleep at night very uncomfortable. I was given another room but the problem remained. Apparently, the entire air-con system in the hotel needs servicing.
Would I want to go back to the hotel again? I am afraid not. The hotel is well located but the air-con problem is too disturbing. To me, a good night rest is the most important thing and nice room decoration, cheerful staff etc will not sum up enough to offset an air-con problem.
PS: I would appreciate it if you could pass this comment to the hotel. |
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Agent Service Rating |
: Thip |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Good |
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Helpfulness / Support / Assistance |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Agent Service |
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I have not spoken with Ms Thip but from the correspondence, she appears to be very friendly and helpful. Keep it up! |
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| Date : 27 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Ambassador |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Fair |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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in general the service & hospitality was quite good, just the tooling in the bathroom
wasn't working perfectly. But there's no specific reason for complaints. |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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similar to my experience in the past, the service of Ms.Esperanza was great, everything was working very well ! thanks a lot for her assistance :-) |
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| Date : 27 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Tao |
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Hotel name |
:
Koh Hai fantasy resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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The Spa at the resort is very nice but the price is extremely exagerated. |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 26 March 2006 |
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