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Hotel |
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Country |
: Thailand |
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City |
: Koh Chang |
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Hotel name |
:
Koh Chang Paradise Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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We liked our stay at Koh Chang Paradise Resort very much. The staff was very friendly and helped us with all our needs. There was always someone to find who spooke good english. The rooms were large, and cleanded every day and the location was excellent right on the beach. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nicky helped us with all our questions and changes with a friendly tone and never lost patience. Everything went smoothe and it was always accurate when we checked in. Thank you very much. |
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| Date : 30 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Chiang Mai |
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Hotel name |
:
Belle Villa |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Good |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 30 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Hua Hin |
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Hotel name |
:
Veranda Lodge |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Good |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Thank you once again for your hospitality. We had a nice time in Hua Hin and hope that we could come again. Everything was excellent but I marked "overall satisfaction" good. I am not very happy, because I have not received any answer from you concerning my lost black dress. I am rather sure I forgot it in the hotel room no 303. I really liked it and surely I will pay the postage if you found it. |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Everything was excellent although I was not satisfied when you gave our first room reservation for Baan Talay Dao away. After all we did get a very nice hotel.
Thank you for your help. I wish you all the best.
Best regards,
Sirpa |
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| Date : 30 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Koh Samed |
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Hotel name |
:
Mooban Talay Resort |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Almost of all was OK.
However, there were too many people and noisy a little.
(Karaoke, dance...etc)
Except this matter, it was grate. |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Thank you for your support. |
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| Date : 30 March 2006 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
Pathunwan Princess |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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Prompt room service and all the staff are very polite and informative. Keep it up! |
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Agent Service Rating |
: Esperanza |
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Promptness in response |
: Good |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 30 March 2006 |
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