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Hotel |
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Country |
: Thailand |
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City |
: Korat |
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Hotel name |
:
Sima Thani |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Good |
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Value for Money |
: Good |
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Overall Quality / Satisfaction |
: Good |
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Comment on Hotel |
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A nice hotel comparing to Yuldis in Kao Yai. Clean and cofortable. Was good for our one night stay. |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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N/A |
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| Date : 24 April 2009 |
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Hotel |
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Country |
: Thailand |
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City |
: Bangkok |
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Hotel name |
:
LimaCoco |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Good |
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Facility / Comfort / Cleanliness |
: Poor |
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Service & Hospitality |
: Fair |
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Food & Beverage |
: Good |
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Value for Money |
: Poor |
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Overall Quality / Satisfaction |
: Poor |
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Comment on Hotel |
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When we get to the resort there was no soaps in our room, not enough towels, there was some leaking of water near the entrace of our room. Alot of mosquitos & flies at the restaurant. And there was this guy at the reception very arrogant on the day when we check-in no smile at all i think you should fire that guy and no activities at all only kayak.the staff in F&B are nice food is nice. Imagine the only resort that doesn't have a mat on the beach chair in front of the resort in the island.We are staying in Gold suite I expect more than I pay for and for sure we will not be coming back to this resort again. I will make sure that all the people from the hotel industry know about this. |
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Agent Service Rating |
: Toon |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Khun Toon was very helpful in giving us directions in what we need . You should PROMOTE THIS GIRL
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| Date : 21 March 2009 |
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Hotel |
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Country |
: Cambodia |
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City |
: Siemreap/Angkor Wat |
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Hotel name |
:
Khemara Angkor |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Nar |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Nar was very helpful. |
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| Date : 9 March 2009 |
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Hotel |
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Country |
: Thailand |
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City |
: Phi Phi Island |
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Hotel name |
:
Andaman Legacy |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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N/A |
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Agent Service Rating |
: Nicky |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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Please note, that I would've been able to book the same room on a lower rate with another agency, which I did not, for the one and only reason of the very excellent and friendly service that Ms. Nicky was providing and the other company - by far -was not. The response was VERY prompt and far beyond mere politeness. The agency would to itself the best service to encourage such agents to permanently stay in its service.
I definitely plan to book via Royal Exclusive Travel again. |
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| Date : 8 March 2009 |
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Hotel |
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Country |
: Singapore |
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City |
: All Singapore Location |
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Hotel name |
:
Parkroyal on Kitchener Road |
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Hotel Accommodation Rating |
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Easy Access / Convenience / Location |
: Excellent |
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Facility / Comfort / Cleanliness |
: Excellent |
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Service & Hospitality |
: Excellent |
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Food & Beverage |
: Excellent |
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Value for Money |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Hotel |
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Dear Sears,
We are vary satisfay with everything in hotel we stay.Expecualy with comfort
and services,also with food and kindness of employs in the hotel.
We hope that we meet again sometime,maybe on this year.
All the best from Ana and Steve Lazarevic. |
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Agent Service Rating |
: Pae |
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Promptness in response |
: Excellent |
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Courtesy / Friendliness |
: Excellent |
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Helpfulness / Support / Assistance |
: Excellent |
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Overall Quality / Satisfaction |
: Excellent |
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Comment on Agent Service |
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He is very attentive,kindness and heartful.
We think everything the best about him.
Regards for him too. |
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| Date : 21 January 2009 |
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