Novotel Gardens Queenstown is located on the waterfront of Lake Wakatipu, within walking distance of downtown Queenstown, and approximately five miles from Frankton Airport.

Hotel amenities include the spa, Revive Bar, and Vitts Restaurant. The hotel also offers room service, dry cleaning, complimentary laundry facilities, concierge assistance, safety deposit, currency exchange, and on-site car parking. All rooms feature minibars, satellite TV, and hairdryers.